Terms of Service Privacy Policy What We Sell

PicksDb

PicksDb LLC · Colorado limited liability company · United States

Privacy Policy

Last Updated: May 11, 2026

Data controller. The operator of the PicksDb service and the primary controller of personal data described in this Policy is PicksDb LLC, a Colorado limited liability company, United States. For privacy requests: support@picksdb.com. Where we use processors (e.g., Stripe, Apple, Google, hosting providers), they process data under their own notices as explained below.

Introduction

Your privacy matters. This policy explains what we collect, why, and your choices.

This Policy is not legal advice. It does not list every law that may apply to you. For regulated or high-risk processing, consult qualified counsel.

Trust & Safety: Encryption in transit • Access controls • Monitoring • We don't sell personal data • Payments handled securely by Stripe; we don't store full bank details

1. Quick Summary

High-level overview of our privacy practices:

  • We collect account, activity, and limited device data to operate PicksDb.
  • We use service providers (authentication, cloud hosting, analytics, payments) under contracts with data protection safeguards.
  • Public content you post (e.g., posts, comments) is visible by design.
  • We do NOT sell your personal data to third parties.
  • You can manage settings, request data export or deletion, and contact us with privacy requests at support@picksdb.com.
  • If you enable creator payouts, onboarding and banking happen via a payment partner; we do not store your full bank details.
  • In-app purchases may be processed by Apple or Google; payment data, refunds, and purchase history for those flows are handled under Apple’s or Google’s policies (see Apple Media Services Terms / Google Play terms for your region).
  • For card payments processed by Stripe, disputes and chargebacks may be handled through Stripe and card-network processes; we may share transaction metadata and communications with Stripe to respond to claims.
  • Optional in-app virtual currency PicksDb Coins™ (“coins” in-product) has no real-world cash value and is used only inside the Service as described in our Terms of Service.
  • Leaderboard and ranking features (PicksDb Leaderboard™) may process activity and engagement data to display rankings as described in the app.

2. What We Collect

Complete list of data we process:

  • Account Data: name, username, email address, profile photo, bio, and profile details you provide.
  • Activity Data: posts, comments, likes, follows, shares, predictions, picks, and basic app usage analytics (features used, time spent).
  • Communication Data: chat messages, direct messages, live chat streams, thread posts, room messages, message timestamps, recipients, chat room IDs, message reactions, and all content you send through communication features.
  • Prediction Data: predictions you make, odds information you view, hypothetical tracking data (units, hypothetical winnings calculations) - all for entertainment purposes only.
  • Social Data: users you follow, users who follow you, profile views, social interactions, and social feed activity.
  • Device/Technical Data: device identifiers, IP address, app version, operating system, diagnostic logs (for security and reliability), crash reports.
  • Location Data: approximate location (region/country) for compliance purposes.
  • Preferences: notification settings, topics you follow, fighters you follow, app preferences.
  • Moderation Data: reports you file, content moderation actions, policy violation records, communications flagged for review.
  • Creators (if applicable): payout and tax information collected by our third-party payment partner (we do not store full bank details or government ID numbers).

3. How We Use Data

Why we collect and process your data:

  • Service Delivery: create and secure your account; render feeds, profiles, predictions, odds displays, chat rooms, direct messages, live chat streams, and app features.
  • Communication Features: deliver your messages to recipients, display chat rooms and threads, enable live chat streams, facilitate user-to-user communications.
  • Entertainment Features: display odds information (for informational purposes only), calculate hypothetical tracking data (units, hypothetical winnings) for entertainment purposes only.
  • Personalization: tailor content recommendations and app experience based on your activity and preferences.
  • Safety & Moderation: detect, investigate, and help prevent abuse, spam, fraud, policy violations, and illegal activity; monitor communications for safety; enforce Terms of Service; review reported content and messages.
  • Analytics & Improvements: understand app usage patterns to improve features and fix bugs (aggregated, anonymized data).
  • Legal compliance & safety: comply with applicable laws; respond to lawful requests; enforce our Terms of Service; protect rights and safety; and disclose information to law enforcement or regulatory authorities when we reasonably believe it is necessary to address crime or serious harm, or when required by law or compulsory process (see also our Terms regarding illegal conduct).
  • Communication: send you service notifications, updates, and responses to your requests.

4. Sharing

We do NOT sell your personal data to third parties.

We may share limited data with:

  • Service Providers (authentication providers, cloud hosting, analytics partners, payment processors, communication infrastructure providers) under strict contracts with data protection safeguards and purpose limitations.
  • Law Enforcement when required by law, court order, or to protect safety (including communications data and message content).
  • Business Transfers in connection with a merger, acquisition, or sale of assets (with user notification).
  • Public Content you post is visible by design to other users on the platform.
  • Communications you send are delivered to intended recipients (chat messages, direct messages, live chat streams).
  • Other users in chat rooms, threads, and public communications can see your messages and profile information.

We never share your personal data for marketing purposes without your consent.

Important Note: Communications sent through our platform are NOT private or encrypted. We may access, monitor, and store all communications for safety, moderation, and legal compliance.

5. Payments, Stripe, disputes & store purchases

How payments are processed securely:

Many card checkouts and creator payouts flow through Stripe, Inc. We do not store full payment card numbers or full bank account numbers on our servers. Stripe processes personal data under its own agreements and Stripe Privacy Policy. We receive limited information (e.g., customer or subscription identifiers, payment status, dispute status) to operate the Service.

Disputes and chargebacks. If you or your bank opens a dispute, inquiry, or chargeback related to a Stripe transaction, Stripe and/or the card network may share claim details with us. We use that information to investigate, respond with evidence where permitted, and protect against fraud. Outcomes are governed by Stripe and network rules, as described in our Terms of Service.

Some purchases are billed through the Apple App Store or Google Play. Those platforms process payment data and handle refund requests under their own terms (e.g., Apple Media Services Terms; Google Play terms for your region). PicksDb LLC does not receive your full card number from Apple or Google for those purchases.

6. Community Safety & Moderation

How we process data to keep PicksDb safe:

To enforce policies and keep the platform safe, we collect and process:

  • Content you post (posts, comments, messages, chat messages, direct messages, live chat streams) for moderation purposes.
  • Reports you file about other users or content.
  • Moderation actions taken (warnings, restrictions, bans).
  • Metadata associated with content (timestamps, device info, IP addresses, chat room IDs, message recipients).
  • Automated detection signals (keyword filtering, spam detection, policy violation patterns, inappropriate content detection).

Human moderators review automated flags. We may monitor, review, and store communications (including private messages) for safety, moderation, legal compliance, and to prevent abuse. We log policy actions and preserve relevant data for dispute handling, legal obligations, and safety. We retain moderation data and communications data as long as necessary for safety and legal compliance, typically up to 12 months after account closure. We may share communications data with law enforcement when required by law or to protect safety.

7. Data We Do Not Collect

What we avoid storing:

We do not store full payment card numbers, full bank account details, government ID numbers (except as necessary for creator onboarding via payment partners), or biometric data. If future features require sensitive data, we will provide clear notice and obtain appropriate consent.

8. Age, Location & Compliance

Protecting minors and honoring local laws:

PicksDb is NOT directed to children under 18. We do NOT knowingly collect personal information from users under 18. We require users to be 18+ to create accounts. If we discover that we have collected data from a minor, we will delete it immediately and terminate the account.

We apply age restrictions (18+) and may use coarse location (e.g., region/country) to comply with applicable laws and to disable features that could be construed as wagering. We do not provide a sportsbook or prize contests. We may adjust features by jurisdiction where required.

9. Legal Bases (EEA/UK)

Contract, legitimate interests, legal obligations, consent:

  • Contract: to provide PicksDb and requested features.
  • Legitimate interests: to keep PicksDb secure and improve features, balanced against your rights.
  • Legal obligation: to comply with applicable laws.
  • Consent: where required (e.g., certain notifications or analytics). You may withdraw consent at any time.

10. International Transfers

Cross‑border processing and safeguards:

Your information may be processed in countries other than your own. Where applicable, we rely on appropriate safeguards (such as contractual clauses) for cross‑border transfers.

11. Creators & Payments

Third‑party onboarding, payouts, and tax information:

If you enable creator features and payouts, payment onboarding (including bank account and identity verification) is handled by our third‑party payment partner. PicksDb does not store your full bank details. The payment partner processes payout and tax information subject to its own terms and privacy policy. We may receive limited status information to operate creator features.

12. Your Controls & Rights

Manage account data and exercise privacy rights:

You can:

  • Update or delete profile information in Settings
  • Control notification preferences
  • Request a copy of your data (data export)
  • Request account deletion
  • Request correction of inaccurate data

California residents (CCPA): You have the right to know what personal information we collect, delete your personal information, opt-out of sale (we do not sell data), and non-discrimination.

EU/UK residents (GDPR): You have rights to access, rectification, erasure, portability, restriction, and objection.

To exercise any rights, contact support@picksdb.com. We will respond within 30 days.

13. Security

Safeguards we apply and your role in security:

We apply reasonable technical and organizational safeguards: encryption in transit (TLS) and at rest where supported; access controls and authentication; monitoring for unauthorized access; regular security assessments.

No method of transmission or storage is 100% secure. You are responsible for: using a strong password; keeping your login credentials confidential; reviewing your connected devices; reporting suspicious activity.

If you believe your account has been compromised, contact support@picksdb.com immediately.

14. Data Retention

How long we keep data and why:

We retain personal data as long as necessary for: Service provision (while your account is active); Legitimate business needs (security, fraud prevention); Legal compliance (tax records, legal holds, dispute resolution).

Retention periods:

  • Account data: until account deletion request
  • Content you post: until deletion or account closure
  • Moderation data: up to 12 months after account closure
  • Analytics data: 24 months maximum, then anonymized
  • Legal/transaction records: 7 years for tax and legal compliance

Deleted accounts are permanently removed within 90 days. When data is no longer needed, we securely delete or de-identify it.

15. Children

Age limitations and children’s data:

PicksDb is NOT directed to children under 18. We do NOT knowingly collect personal data from users under 18. We require users to be 18+ to create accounts. If we discover that we have collected data from a minor, we will delete it immediately and terminate the account.

If you are a parent or guardian and believe your child under 18 has provided us with personal information, contact support@picksdb.com immediately and we will delete the information.

16. Contact

Questions or privacy requests? Contact PicksDb LLC (Colorado):

Email: support@picksdb.com

Trademark / brand use: For permissions relating to PicksDb™, PicksDb Leaderboard™, or PicksDb Coins™, contact the same address with “Trademark” in the subject line.

17. Changes to this Policy

How we update this policy:

We may update this policy from time to time. Material changes will be communicated through the app or by other reasonable means.

© 2026 PicksDb LLC, a Colorado limited liability company. All rights reserved. PicksDb™, PicksDb Leaderboard™, and PicksDb Coins™ are trademarks of PicksDb LLC.